Travel and Tourism Talks

University event offered by University of South Wales

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Short Session Delivered at your school/college or University of South Wales

A selection of seven talks with a business focus. Our staff visit you at a time that fits in with your timetable. Suitable for year 12 and year 13 assemblies, subject-specific sessions and staff training.

Available dates

Please contact us to arrange a date.

Suitable for

Events for School and College Groups (Ages 14-16)
Events for School and College Groups (Ages 16-18)

Full event details

Choices include:

How to deal with customer complaints
This session deals with the sensitivities of handling customer complaints effectively. Students will learn about a number of strategies with the help of real examples and case studies. References: BTEC L3 Travel and Tourism, Unit 3: Managing the Customer Experience, Learning Aim C

Sustainability in Travel and Tourism
Why should the travel industry concern itself with social issues? This session will explore how businesses could be responsible, and yet profitable. References: BTEC L3 Travel and Tourism, Unit 5: Rearching current issues in travel and tourism, Learning Aim A

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Available dates

Please contact us to arrange a date.

Suitable for

Events for School and College Groups (Ages 14-16)
Events for School and College Groups (Ages 16-18)

University of South Wales

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